Return Eligibility
You may request a return if:
- Product is damaged/defective
- Wrong item delivered
- Request is made within 7 days of delivery
2. Non-Returnable Items
- Used or damaged by customer
- Customized or special-order products
- Clearance or sale items
3. Return Process
- Email us with order ID & issue
- Provide product images/videos
- Our team will review and approve
4. Refund Policy
- Refund will be processed after product inspection
- Refunds are issued to original payment method
- Processing time: 5–10 working days
5. Replacement Policy
- Replacement available for defective items
- Subject to stock availability
6. Shipping Charges
- Free return for defective/wrong product
- Otherwise, customer bears return shipping
7. Cancellation Policy
- Orders can be canceled before dispatch
- No cancellation after shipment
⚡ IMPORTANT (Customize Before Use)
Before uploading to WordPress, update:
- Company Name (Airsun full legal name)
- Address
- Contact email & phone
- Return days (7/10/15 as per your policy)
- Product category-specific rules
